For over 80 years, Radiology Associates of North Texas has proudly served the patient community of the Dallas/Fort Worth Metroplex. Our team of dedicated physicians, advanced practice providers, and administrative support staff are committed to providing the highest level of quality and service to our patients and imaging partners.
Radiology Associates was recently named one of the “Best Companies to Work for in Fort Worth.” In addition to an excellent work culture, we offer a full benefits package and competitive salary.
Benefits:
- Health Insurance (HDHP), life and Long term disability – paid for by employer
- HSA with Generous Company contribution
- PTO Time + 7 Holidays
- 401K/Roth plan (with company match and Profit Sharing)
- Cafeteria Plan – Pre-tax dollars plan
- Voluntary Dental, Life, and Vision
- Tuition Reimbursement
- Short Term Disability
Radiology Associates is an equal opportunity employer. All job offers of employment are contingent upon pre-employment background screening.
The positions listed below represent current vacancies within our organization. If you feel you are a match for one of these positions, please click on “apply here” to begin the process.
OPEN POSITIONS
IR Navigator
Summary: Responsible for providing personalized coordination of healthcare services in IR.
Key Resposibilities:
- Ensure a written order is received with specific information
- Act as liaison between referring doctor’s office and patient by contacting facility for scheduling
- Identify patients who are most likely to benefit from patient navigation.
- Perform healthcare record review for identified high-risk patients to identify most appropriate engagement strategies
- Engage patients and explain what services or resources are available for support.
- Provide navigation services and care coordination (synchronous/asynchronous) to help ensure patient needs are met and facilitate closure of care gaps.
- Work collaboratively with internal and external healthcare stakeholders, as well as caregivers and community resources to maximize efficiency of navigation services.
- Implement standardized workflows to guide follow-up patient communication and engagement.
- Verifies insurance eligibility and benefit levels to ensure adequate coverage for identified services prior to receipt., when needed.
- Responsible for verification and investigation of pre-certification, authorization, and referral requirements for services.
- Coordinates and supplies information to the review organization (payer) including medical information and/or letter of medical necessity for determination of benefits.
- Collaborates with designated clinical contacts regarding encounters that require escalation to peer-to-peer review.
- Communicates with patients, clinical partners, financial counselors, and others as necessary to facilitate authorization process.
Qualifications:
Education: High school graduate or GED; CPT and ICD-10 certification preferred.
Experience: One to three years related medical office or clinical assistant experience in a high volume environment, or equivalent combination of education and medical office experience.
Skills/Knowledge: Mathematical skills, good verbal and written communication skills. Must be detail-oriented, and able to work in a fast-paced environment. Able to manage multiple priorities and personalities. Function as a team player.
Operations Director
Summary: This corporate regional Operations Director works closely with the Chief Operating Officer, other Operations Directors, and other individuals within the RANT management structure, to provide high-quality operational leadership, client relations, and project management.
Key Responsibilities:
- Work closely with the IT department regarding technology needs of Operations initiatives and functions
- Assist in the interview, selection, and training of new employees within the Operations Division
- Performance of staff development and reviews, as assigned.
- Leads Operations projects and initiatives as assigned by the COO or senior administration
- Assist with the oversight of the daily administrative tasks associated with the RA non-radiologist clinical staff within their region (PA, NP, and RN)
- Monitor key defined metrics at each RA-served hospital
- Make every attempt to ensure that RA meets or exceeds each of the defined health system metrics
- Responsible for ongoing client relationship management, including the scheduling of regularly scheduled meetings with administrative stakeholders
- Assists with compliance with state and federal regulations and business practices
- Assist in department Budgeting
- Serves as a liaison between Teleradiology radiologists and both departmental staff and RANT administration.
- Assures that the departmental and facility duties are handled quickly and appropriately
- Manages specific customer service complaint investigation and resolution
- Maintains departmental and facility accountability for security controls and measures
- Mentors and trains staff members, ensuring the highest levels of service and job satisfaction
Qualifications:
Education: Minimum of a Bachelor’s Degree in Radiologic Science, Healthcare Administration, or related field.
Experience: Minimum of two years within a healthcare related management role, or radiology management experience preferred.
Skills/Knowledge: Excellent communication skills and strong organizational skills required.
Staff Accountant
Summary: Under the direction of the Controller the Accountant performs a variety of duties associated with non-patient accounts receivable, journal entries, month-end close, and reconciliations. The accountant maintains the accuracy of the general ledger, assists with budget creation and audits.
Key Responsibilities:
- Prepare journal entries, analysis, general ledger account reconciliations and assist with monthly close process
- Prepare and/or audit bank reconciliations; review the integrity of the reconciliations such as open items and account balances
- Review & analyze 401K calculation to ensure accuracy, and initiate the wire request after each payroll
- Perform daily cash reconciliation, maintain the month-end database
- Prepare payroll entries and benefits reconciliation
- Assist with year-end financial audit/budgets
- Process non-patient accounts receivable by generating invoices based on customers’ contracts.
- Review incoming checks for AR payments and post to AR database.
- Facilitate collection from overdue accounts as necessary
- Provide monthly AR report to the CFO & Controller with appropriate commentary regarding collections, etc.
- Perform banking operations including wire, ACH, and intercompany transfers
Qualifications:
Education: Bachelor’s degree in accounting or finance required.
Experience: 3-5 years of accounting experience which in 1-3 years of general ledger accounting experience, including month-end close responsibilities.
Skills/Knowledge: Proficient in Microsoft Excel, good verbal, and written communication skills. Organized and detail-oriented with an ability to work independently, multitask, and be able to prioritize.
Quality Manager
Summary: Responsible for managing the Quality Department staff and promoting an environment focused on high-quality standards and industry Best Practices. This position provides support to the Director of Quality and the Operations Team. The Quality Manager provides leadership, guidance, and direction to the Quality Department and acts as a liaison between Quality, Operations, and the IT Analytics Department to achieve targeted best practice outcomes. The Quality Manager understands radiology industry trends, analyzes changes, and develops strategies to optimize strategic goals.
- Provides training for all staff in the Quality Department.
- Meet with Quality Department staff on a regular basis to review assigned tasks and determine prioritization of tasks/projects, set appropriate deadlines, and monitor completion of tasks/projects.
- Work with IT department developers and Analytics staff to maintain applications.
- Responsible for producing action-oriented reporting to improve turnaround times.
- Interpret contractual requirements and specifications related to facility metrics.
- Manage the Critical Results communication audit and submit reporting to client facilities.
- Analyze facility metrics and provide information and action oriented solutions to foster improvement or to address potential performance issues.
- Acts as a liaison between the Quality Department and Analytics to facilitate the completion of Quality related projects requiring Analytic involvement.
- Review, process, and analyze large amounts of radiology reports related to meeting compliance with best practices.
- Audit RADNTX physicians on Report Quality Compliance
- Prepare, modify, and develop selected reporting for committee meetings and create visual presentations as requested.
- Work with the Operations team to prepare reporting for presentations to clients.
- Work with the Director of Quality to prepare Board of Directors reports.
- Verifies, corrects, and cleanses metric data for the External Scorecards produced by the Marketing Director.
- Analyze internal metrics and KPIs to determine any areas for increased operational efficiency and performance.
- Handles specific customer service complaints, investigates, and resolves complaints in a timely manner.
- Provides ongoing customer service training and support for all staff in the Quality Department.
- Knowledge of statistics, analytics, and ability to analyze data to identify problems and/or opportunities.
- Ability to interact on a professional level with Radiologists, Executives, Directors, and Managers.
Qualifications:
Education: Bachelor’s degree in healthcare administration, Radiologic Science, or another related field preferred.
Experience: Five or more years in the healthcare industry, 3-5 management experience.
Skills/Knowledge: Proficient in Microsoft Office Suite; Knowledge of statistics and quality control methodologies; Ability to manage multiple priorities; Excellent verbal and written communication skills.
Quality Analyst
Summary: The Quality Business Analyst is responsible for supporting the Director of Quality, the Quality Manager and the Operation Team with Radiology Analytics and Reporting. As a member of the Operations team, the Quality Business Analyst is proficient in accessing and processing data to facilitate business operations. The analyst acts as a liaison between Quality, Operations, and the IT Analytics Department to achieve targeted best-practice outcomes. The analyst understands radiology industry trends, analyzes changes, and develops strategies to optimize strategic goals.
Key Responsibilities:
- Prepare, modify, and develop selected Radiology Report Audit reporting.
- Work with the Operations team to prepare reporting for presentations to clients.
- Review, process, and analyze large amounts of radiology reports related to meeting compliance with best practices.
- Accountable for producing key quality analytical work products for hospital clients, outpatient imaging centers, and other clients on a scheduled and unscheduled basis.
- Facilitates metric reports for Director of Operations including physician citizenship and practice-building activities.
- Responsible for producing action-oriented reporting to improve turnaround times.
- Work with the Director of Quality and the Quality Manager for training new physicians and staff
- Work with IT and Analytics to coordinate any potential required upgrades or enhancements to internal applications.
- Maintain the Quality and Operation Tableau reports and work with the Analytics team to update reporting as needed.
- Work with Quality Manager and Analytics to develop any site-specific reporting.
- Analyze facility performance and identify any process deficiencies.
- Knowledge of statistics, analytics, and ability to analyze data to identify problems and/or opportunities.
- Ability to interact on a professional level with Radiologists, Executives, Directors, and Managers
- Make recommendations and/or suggestions to improve procedures.
Qualifications:
Education: Bachelor’s degree (preferably in Healthcare Administration, Business Administration, Health Information Technology)
Experience: 3-5 years of healthcare experience preferred. Experience with BI Tools like Tableau preferred. Advanced analytical skills with experience collecting, organizing, and disseminating healthcare data.
Skills/Knowledge: Proficient in Microsoft Office Suite particularly in Excel. Knowledge of statistics and quality control methodologies.
Quality Coordinator
Summary: The Quality Coordinator is an exceptionally organized, methodical professional with the experience necessary to take our company to the next level with respect to Radiology Quality. The Quality Coordinator is responsible for work associated with the Medical Peer Review Committee, Radiology Associates Peer Review/Peer Learning programs, Physician Compliance, Radiology Quality Audits, and Process Improvement. The Quality Coordinator works to achieve targeted quality improvement opportunities to ensure that the company’s quality standards are consistently maintained. The Quality Coordinator understands quality methodologies and implements assigned tasks to improve patient safety and care.
Key Responsibilities:
- Acquire medical records for each case required for the MPRC
- Verify completion of file on each patient for the MPRC
- Request, coordinate, and scan Data Exchange Agreements with designated Quality contacts
- Support Section Chairman with case conference preparation
- Assist with scheduling meetings for Section Chairs and Peer Learning Committee meetings
- Manage and track physician participation in the peer learning program and case conferences
- Assist physicians in meeting minimum participation requirements according to the RANT Peer Learning Policy
- Provide training and ongoing support for physician’s use of the PLATO application and Peer Learning features in CANVAS
- Work with physicians on training and maintaining compliance with internal peer review compliance
- Monitor, track, and manage physician peer review data, including transferring individual physician overread data to prior quarters, for compliance with RANT requirements
- Report monthly and quarterly status to supervisor and identify any non-compliant sites
- Monitor quarterly overread compliance at all monitored sites, including researching average totals site exams, identifying Radiologists with the highest volume per site, and working directly with them to reach the compliance threshold
- Create and mail out MPRC letters to physicians and facilities
- Support MPRC Chairman in administrative duties
- Assist with performance of quality audits
Qualifications:
Education: High School graduate, or GED equivalent; post-secondary education preferred.
Experience: 3 years in healthcare industry; Medical terminology experience preferred.
Skills/Knowledge: Ability to manage multiple priorities. Excellent verbal and written communication skills.
IT Help Desk Analyst
Summary: Provide IT Tier 1 and Tier 2 Help Desk support for Radiology Associates of North Texas’ administrative and physician users to ensure the effective performance of computer information systems and workstations. Tier 1 support includes providing front-line contact for support requests, tracking and monitoring tickets to closure, solving basic or routine issues, and answering general questions about computer system functionality. Tier 2 support includes solving more advanced issues not requiring coding or engineering-level expertise, remote and on-site desktop support, and researching technical issues through healthcare partner help desks, vendor support, vendor websites, peer-to-peer interaction, and knowledge base searches.
Key Responsibilities:
- Provide end-user support via the IT Service Management System by processing trouble ticket activity and work orders as required. Log all calls and resolutions and respond to all help desk calls in a timely manner.
- Serve as the initial point of contact for troubleshooting hardware and software issues.
- Provide direct support service, repairs and maintenance of computer hardware and peripheral equipment. Install new software releases, system upgrades, evaluate and install patches and resolve software related problems.
- Manage and deploy computer baseline image for end users.
- Maintain up-to-date virus protection on desktop and laptop computers.
- Troubleshoot basic network connectivity issue, monitor network services and infrastructure, and respond to network emergencies.
- Manage Microsoft Active Directory User and Computer accounts and password administration. Create and maintain network users, directories, and security by conforming to established guidelines.
- Maintain end-user training documentation and Service Management knowledge base articles.
- Provide downtime communications.
- Other duties as assigned.
Qualifications:
Education: Associate degree; bachelor’s degree in computer science or related field; and/or equivalent IT work experience. CompTIA A+ certification is a plus.
Experience: ITIL foundation or other IT vendor certifications preferred but not required.
Skills/Knowledge: Ability to work effectively based on management direction as well as to work as a strong team contributor. Ability to communicate effectively with customers, internal technology teams, and end-users; proven experience installing software, security patches, and updates; ability to configure and deploy PC’s and peripheral devices; strong organizational skills; ability to learn quickly and efficiently as a team player with minimal supervision; ability to multitask based on priority; customer-focused and detail-oriented.
OBL Medical Assistant (Non-Certified)
Summary: The Medical Assistant (scribe) is responsible for assisting physician or Physician Assistant with minor surgical procedures in the office, while supporting the front office of the IR clinic.
This position reports directly to the Manager of the OBL Clinic.
Schedule: Monday – Friday (day shift)
Essential functions:
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Contact patients, Doctor’s office, insurance company, Third Party Administrator demographics, in order to have complete, accurate, compliant patient records
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Verifying insurance coverage, as well as obtain a predetermination for the office visit/procedure and PCP/Insurance Referrals, as required
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Act as a liaison between referring doctor’s office and patient by handling all questions or concerns prior to the procedure in order to maximize the physician’s time for procedures
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Ensure that areas/resources of hospital are available at the time of service, without conflicts
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Obtain prior imaging, from outside facilities, to be available prior to scheduling the procedure. Upload into our imaging program
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Collect copays, and coinsurance payment. Record payments on billing spreadsheet and submit to financial office, along with cash payments
Patient Care:
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Act as a contact person to Triage outpatient phone calls for the Interventional Radiology patients
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Assist Physician or PA with minor surgical procedures in office
-
Confirm patient care instructions with patient 1-2 days prior to outpatient procedure
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Ensure clinic is free from safety hazards to prevent accidental falls and other injuries to staff and patients
Qualifications:
Education:
-
High School graduate or GED equivalent
-
Current BLS/CPR for the Healthcare Provider
Experience:
- 2 years medical office experience in a high volume, fast paced environment
- EMR experience and familiar with Microsoft Office
Skills/knowledge:
- Excellent verbal and written communication skills
- Strong medical terminology
- Phlebotomy skills
- Stress management
- Critical thinking skills
OBL Medical Assistant (Certified)
Summary: The Certified Medical Assistant is responsible for assisting physician or Physician Assistant with minor surgical procedures in the office, while supporting the front office of the IR clinic.
This position reports directly to the Manager of the OBL Clinic.
Schedule: Monday – Friday (day shift)
Essential functions:
- Contact patients, Doctor’s office, insurance company, Third Party Administrator demographics, in order to have complete, accurate, compliant patient records
- Verifying insurance coverage, as well as obtain a precertification/predetermination for the office visit/procedure and PCP/Insurance Referrals, as required
- Act as a liaison between referring doctor’s office and patient by handling all questions or concerns prior to the procedure in order to maximize the physician’s time for procedures
- Ensure that areas/resources of hospital are available at the time of service, without conflicts
- Obtain prior imaging, from outside facilities, to be available prior to scheduling the procedure. Upload into our imaging program
- Collect copays, and coinsurance payment. Record payments on billing spreadsheet and submit to financial office, along with cash payments
Patient Care:
- Act as a contact person to Triage outpatient phone calls for the Interventional Radiology patients
- Assist Physician or PA with minor surgical procedures in office
- Confirm patient care instructions with patient 1-2 days prior to outpatient procedure
- Ensure clinic is free from safety hazards to prevent accidental falls and other injuries to staff and patients
Qualifications:
Education:
- High School graduate or GED equivalent
- Certified/Registered Medical Assistant
- Current BLS/CPR for the Healthcare Provider
Experience:
- 2 years medical office experience in a high volume, fast paced environment
- EMR experience and familiar with Microsoft Office
Skills/knowledge:
- Excellent verbal and written communication skills
- Strong medical terminology
- Phlebotomy skills
- Stress management
- Critical thinking skills