Careers

Position Summary: We are seeking a skilled and motivated Network Administrator to join our dynamic IT team. As a key player in our organization, you will be responsible for the design, implementation, administration, security, and support of our network environments across the company. You’ll work with cutting-edge technologies and be integral in ensuring our network systems are secure, efficient, and resilient.

Key Responsibilities:

• Install, configure, and maintain network hardware and software
• Administer network and telecommunication systems following ITIL best practices for Change Management
• Develop and maintain comprehensive documentation for network and telecommunication system architecture, processes, and procedures
• Coordinate with vendors, including data centers, for system and hardware implementation, maintenance, and repairs
• Monitor and analyze network and server performance to ensure optimal operation
• Implement, monitor, and support network security solutions
• Oversee the administration of our cloud VoIP solution
• Proactively identify and address security vulnerabilities
• Plan for network capacity and storage requirements
• Develop and test disaster recovery plans and procedures
• Collaborate with team members and contribute to other assigned duties and projects
• Ensure regular and timely attendance in all aspects of the role

Required Education, Experience, and Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field

• Preferred: Cisco CCNA certification (minimum), Cisco CCNP or Juniper equivalent routing/switching

• Experience: At least 5 years of experience in network administration, primarily in a Cisco route/switch environment

Skills and Knowledge:

• Strong expertise in networking switch configuration and troubleshooting (e.g., VLANs, spanning tree, trunks, etherchannel, QoS)
• Extensive knowledge of Cisco Catalyst and Nexus platforms (preferred)
• Intermediate working knowledge of routing protocols (e.g., EIGRP, OSPF, BGP) and related troubleshooting
• Experience with enterprise network functions such as DNS and DHCP (Windows server environment is a plus)
• Proficiency in network security/firewalls (access-lists, IPSec VPN tunnels, NAT/PAT, certificates)
• Familiarity with cloud networking concepts and architecture, especially Azure
• Experience with network monitoring and logging solutions
• Knowledge of RADIUS configuration for wireless and network device authentication (Windows server preferred)
• Experience with VoIP solutions, such as RingCentral, is a plus
• Ability to work effectively within a team-oriented environment
• Strong interpersonal, verbal, and written communication skills
• Excellent planning, organizational, analytical, and problem-solving abilities
• Capability to lift and install network/server equipment

Why Join Us?

• Opportunity to work with a talented IT team in a fast-paced, supportive environment
• Exposure to a variety of technologies, including cutting-edge networking and cloud solutions
• A chance to make a direct impact on the company’s infrastructure and security
• Competitive salary and benefits
• Fantastic benefit package including 401K group contributions

If you’re ready to contribute to a growing organization and have the skills we’re looking for, we’d love to hear from you. Apply today and take the next step in your career as a Network Administrator with our team!

This position is for the evening shift: 3pm – 11:30pm

The Call Center representative is responsible for providing information both verbally and in writing that is accurate and professional to hospitals, clinics, physicians, technologists and staff in a 24/7/365 environment.

• Representative must be computer literate with the ability to multitask and learn multiple software applications.
• Answer phones to provide support to client facilities, technologists and physicians
• Able to make sound decisions with available facts
• Act as a liaison between physicians, hospitals, clinics and IT support
• Provide excellent customer service, document/address issues in a timely/professional manner
• Assist with the proper initiation of IR physician and case dispatching
• Monitor email and messaging systems and respond appropriately when needed
• On the job training provided

Qualifications:

• High school graduate or GED equivalent
• Experience working in a Healthcare environment is preferred
• Medical terminology
• Call Center experience a plus
• Attention to detail
• Excellent communication skills required
• Outstanding listening and problem-solving abilities
• Must have above average problem resolution and follow-up skills
• Ability to manage multiple priorities and function as a TEAM Player
• Must be able to type a minimum of 30 WPM
• Must be able to multi-task under stress
• Electronic medical records (EMR) experience a plus
• Excellent phone etiquette