Summary: East Texas regional Operations Manager works closely with the Operations Director/COO, other Operations Directors and other individuals within the RANT management structure, to provide high quality operational leadership, client relations and project management for RANT’s East Texas Radiologist.
Essential Functions:
Perform tasks associated with the management of professional radiology services
- Work closely with the IT department regarding technology needs serving as the primary liaison
- with health systems and facilities for IT integrations and operational initiatives
- Works with IT/Analytics, leadership, and staff to maintain department performance metrics
- Supervises and participates in departmental data mining and metric validation
- Assist in the interview, selection and training of new employees within the Operations Division
- Assist with regional physician scheduling ensuring appropriate staffing
- Assist with physician payroll, quarterly equalizations and bonus distribution for East Texas
shareholders (during transitional period) - Set the example for providing fiscal responsibility in the use of the organization’s resources
- Serve as Operations department point of contact for regional RANT internal/external request
- for information and assistance. This includes the provision of as-requested analytics
- evaluations as required by client facilities or executive administration
- Performance of staff development and reviews, as assigned
- Leads Operations projects and initiatives as assigned by the COO or senior administration
- Assist with the oversight of the daily administrative tasks associated with the RA non- radiologist clinical staff and administrative within their region
- Sets the example for establishing a team atmosphere by listening to and valuing the opinions
and ideas of others, ring knowledge and helping others to accomplish goals - Develops and maintains expert level knowledge and skills in technical and professional areas
- Protect sensitive and confidential information reporting suspected security and/or privacy
incidents following established organizational procedures - Manage specific customer service complaints; investigate and resolve
- Assist revenue cycle to perform charge capture audits and resolve billing issues
- Assist physician recruiter with prospective physician interviews and introductions
- Regular and timely attendance required
Support group, department and company goals
- Support of Quality and Performance Improvement tasks as required for the proper function of corporate Operations, in conjunction with the corporate Quality Director
- Organize and attend client facility meetings with RANT stakeholders
- Provide assistance to RANT departments and physicians as needed
- Communicate with COO, Operations Team and other RANT management staff any concerns or
issues with East Texas facilities or physicians - Assists with compliance with state and federal regulations and business practices
- Completes assigned projects timely and with professional quality work
- Organize business meetings for East Texas Radiologists and provide minutes for meetings